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Customer Logistics Planning, OUS

Zwolle, Netherlands

Company Description

Do you have a logistics background and are you ready for a next step in your career? Do you like the idea of working with colleagues of many different nationalities? Is a positive working environment essential for you? If the answer to these questions is ‘yes’, AbbVie might have your desired job as a Customer Logistics Planner in Zwolle.

Your role at AbbVie

As Customer Logistics Planner (CLP), you are part of the Customer Logistics department representing the Commercial Affiliates for Supply Chain. The planners provide the highest level of internal and external logistics service with the least cost to the corporation and takes end-to-end responsibilities within the team. The CLP is managing orders from the forecast is received from affiliates until the order is due for departure. They manage process related communication with all stakeholders including affiliates and end customers. In addition, they create and control documents for customs and payment purposes in compliance with AbbVie procedures and Global Law. Other CLP task are: reporting, innovation (finding solutions in complex situations), projects, audit support and supporting other groups within AbbVie.

Job Description

Your tasks contribute to AbbVie’s success and the health of the patients who are at the heart of our work. That is where you join us and where you can help us realize our ambitions. Responsibilities include but are not limited to:

  • Build strong relationships with all stakeholders and gather relevant information on market dynamics.

  • Manage short term demand fluctuations, monitor, and align the customer driven MAS changes, manage customer orders and re-supply orders, create (pre-) shipment documentation, and monitor any slow non-moving inventory to avoid obsolescence e.g.

  • Follow up and resolve any customer (order) holds (Financial/Quality) and identify improvement opportunities.

  • Maintain ERP/DRP parameters (Customer Master Data) and initiate pricing condition set-up in ERP system to support flawless and cost-effective demand and order planning.

  • Chair/support periodical business reviews with the affiliates/regional.

  • Set up and maintain Shipping Profiles and Customer Profiles.


Where you work

AbbVie Logistics ensures that our medicines are delivered at the right place, at the right time and to the right person. Our motto: It's not just a package, it's a patient! From our international hub in Zwolle, we take care of planning and distribution all over the world.

Why AbbVie?

AbbVie has been at the top of the global 'Best Workplaces' list for several years in a row. We are proud of this!

Join us at AbbVie, where medicine, aesthetics, and science are powered by some of the brightest minds in the world.

We are a dynamic biopharmaceutical company that offers you the resources you need and a global reach that empowers your innovative mindset. From day one, we’ve known it takes teamwork, passion, and a culture built on diversity and inclusion to develop scientific breakthroughs, innovative pipelines, and treatments that change millions of people’s lives around the world. In short, we know it takes you to make those groundbreaking advancements happen.

Are you looking for a relentless dedication to creating an environment where you will do your best, most innovative work? We offer that. Complex challenges that allow you to improve lives on a global scale? We offer that too. A meaningful career where your continuous learning and development are top priorities? Well, we offer that too.

Welcome to AbbVie. Ready to innovate together?

What we ask

An exceptional position lies in store for you. That is, of course, if you have the knowledge and experience to fill the role of Customer Logistics Planner:

  • Bachelor or Master degree preferably in Logistics or Business Management

  • 3 years’ experience in a similar environment

  • Experienced with ERP systems, preferably SAP

  • Networking skills, to create the networks needed to leverage on and improve business processes across the supply chain

  • Team skills with focus on improvement and strong drive for results

  • Strong analytical skills for KPI analyses and process improvements

  • Excellent written English communication skills are required, additional languages (especially Spanish) are preferred

  • Proven strong problem solving, negotiation and conflict resolution skills

  • Proactive, persistent, and resilient

You have a right to work for the Netherlands (no sponsorship offered) and live at reasonable distance from our Zwolle office (hybrid working model).


Would you like further information before applying? That is quite understandable. Please send your question(s) to Beatriz Samanes

Agency disclaimer
AbbVie does not accept unsolicited assistance from search firms for employment opportunities. All CV’s / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Additional Information

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

Blijf op de hoogte van de laatste farma vacatures


Blijf op de hoogte van de laatste farma vacatures