Blijf op de hoogte van de laatste farma vacatures

MSD zoekt een

Customer Engagement Manager Oncology

Haarlem, Netherlands

Job Description

Do you want to work at one of the largest industrial pharma concerns in the Netherlands within a high-tech environment and use your knowledge and skills?  Did you always want to work in a company where your work can have a real impact on people’s lives? We would like to meet you!

We have an exciting new job opportunity at our location in Haarlem and are looking to hire a

Customer Engagement Manager Oncology - Genitourinary (GU) Cancers

Purpose of the role
Under the direction of the Area Director, the Senior Project Manager (SPM) is responsible for the implementation of projects and studies that support business objectives. You will lead the project implementation activities ranging from conceptual scoping, basis of design, detailed design, scheduling, estimating, cost budgeting and control, procurement, contract administration, construction management, safety supervision, qualification/validation, communications management, and project close-out.

Welcome in our team

In our team we experiment to reach our goals, iterate and learn in the process. You will join an autonomous cross functional team that is focused on continuously learning and delivering to achieve business ambition. To facilitate this we have frameworks, goalsetting methodologies and organizational structure that support in iterating and learning.

Main responsibilities

  • Ensure clear stakeholder mapping of hospitals and referral pathways to academic centers,
  • Contribute to optimizing patient access and availability of our company's medicines in hospitals,
  • Delivering robust account plans with SMART Objectives, key activities, in close collaboration with the cross-functional team.
  • Facilitating the sharing of knowledge and experience within the medical professional world and thus active peer-to-peer learning.
  • Point of contact for HCPs, personalizing and orchestrating the various channels and key messages for each HCP in the best way.
  • Represent the customer voice in agile teams and have an active role in determining the hypotheses to test with the customer to further improve HCP engagement.
  • Proactive in using data & analytics to improve customer engagement.
  • Data-driven decision making and prioritization.

Your profile

  • Bachelor’s degree required. Master’s degree preferred.
  • Data driven decision making mindset.
  • Knowledge of therapeutic area and drugs.
  • Experienced account manager.
  • Excellent communication skills, both oral and written.
  • Strategic thinking and execution.
  • Dutch and English business proficient.

What we offer

We welcome you to a truly global, dynamic, and challenging environment with great opportunities for personal development. Our benefits are very competitive, and the summary below will give you an idea of what you can expect.

  • Competitive salary and a 3% year-end allowance.
  • 35,5 days of leave.
  • Attractive collective health care insurance package with considerable reduction rates.
  • Solid Pension Plan.
  • Sales bonus based on own performance.
  • Company fitness.
  • Lease car
  • Numerous training, coaching, and e-learning modules for long term job opportunities and development.

Do you have questions about this vacancy?

Please send an email including the vacancy number and job title to the following email address:

Applications can only be submitted via our website.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable


Valid Driving License:

Hazardous Material(s):

Requisition ID: R281490

Blijf op de hoogte van de laatste farma vacatures


Blijf op de hoogte van de laatste farma vacatures