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Senior Product Quality Manager – External Quality Assurance

Amsterdam, Netherlands; Madrid, Spain; Oss, Netherlands

Job Description

Senior Product Quality Manager – External Quality Assurance

To be based in Amsterdam or Oss (The Netherlands) or Madrid (Spain)

Welcome to the team

The External Quality Packaging department consists of 25 people in charge of the oversight of the packaging sites around the world that act as CMOs to Organon. We are a very Dynamic and Diverse team working virtually from all around the world.

Purpose of the role

Reporting into the External Quality Assurance Associate Director as a Senior Product Quality Manager (PQM) you will be responsible for ensuring that all company products managed by External Quality Assurance (EQA) are manufactured, packaged, analyzed, released, stored, and distributed in accordance with company expectations and all applicable regulatory requirements. You will need to ensure that effective and robust Quality systems are in place to comply with required regulations, policies and guidelines, governing the external partners’ manufacture and release of (non-sterile pharmaceuticals, sterile pharmaceuticals and medical devices) by means of risk-based quality oversight and on-site supervision, as appropriate.

You will support partner relationships with activities of increasing complexity, scope, and volume which can be influenced by one or more of the following: number of products manufactured, number of partners supported, production volumes, number and complexity of in-markets, historical performance (production and compliance), new product or market launches, historical relationship between our company and the partner and/or manufacturing process complexity.

Main responsibilities

  • Evaluate and/ or release products to other sites and/or to the market with the assurance that the goods were produced in conformance to all applicable policies/ procedures of our company and compliance with all governing regulations; review and approve changes to master batch records.
  • Manage routine and complex deviations and complaints and assist in the coordination of significant investigations including Fact Findings; assist in the coordination of any product recall involving the external manufacturer.
  • Provide support for audits of external partners by the Company and regulatory agencies; review audit outcomes pertaining to external manufacturers and ensure appropriate and timely corrective actions are warranted.
  • Oversee repackaging activities with the external partners.
  • Conduct routine and solve complex analytical change requests and support process modification change controls.
  • Stability Program management, including review of stability reports and Annual Product Review assembly.
  • Provide on-site guidance in the preparation of metrics, procedures, and guidelines; provide proactive support in training and coaching to initiate quality improvements.
  • Track and monitor operational and quality performance of the external manufacturer/ partner and work with supplier to develop CAPA plans.
  • Assist the maintenance of retention samples, ship reagents and samples to support licensure and foreign registration, responsible for shipment under quarantine.
  • Support routine process validation; review and approve validation reports/ tech transfer.
  • Prepare pre-PAI assessments, support document requests for regulatory filings and post approval changes.
  • Regular site visits to build relationships and monitor efforts to improve the external manufacturer’s quality and reliability through ongoing oversight and formal communication programs and forums.

Your profile

  • Bachelor’s or master’s degree in pharmacy, Chemistry, or Chemical Engineering or equivalent;
  • At least five years of previous experience in the pharmaceutical industry.
  • Knowledge of Quality Systems, Quality Assurance and Quality Control including global GMP Quality Systems and regulatory requirements.
  • Eligible to act as Qualified Person within the meaning of Article 48 of Directive 2001/83/EC
  • Able to solve complex problems; able to take a new perspective using existing solutions.
  • Able to work independently under minimal guidance.
  • Able to act as a resource for colleagues with less experience within own discipline; able to provide minimal guidance on issue resolution and act as SME (subject Matter Expert);
  • Able to act as a team or project lead and lead work of others as required.
  • Able to promote teamwork and open discussion of issues, coaches and guides others.
  • Able to explain difficult issues and work to build alignment around complex situations.
  • Accountable for a medium project with minimal resource requirements, risk and/ or complexity.
  • Ability to work across boundaries; demonstrated interpersonal, relationship building and leadership skills.
  • Strong knowledge of External Manufacturing management, supply chain, and operations.
  • Preferably Medical Devices knowledge and experience.
  • Excellent communication skills in English.
  • Ability to travel internationally, on a regular base, at least 10% of the time.

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.

If you require reasonable accommodation(s) in completing an application, interviewing, or otherwise participating in the employee selection process, please email us at .

Search Firm Representatives Please Read Carefully
Organon LLC , does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Annualized Salary Range

Annualized Salary Range (Global)

Employee Status:



No relocation

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:


Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID: R524572

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