Service Inside Sales Specialist

Service Inside Sales Specialist

Bayer is a global enterprise with core competencies in the Life Science fields of health care and agriculture. Its products and services are designed to benefit people and improve their quality of life.
In Maastricht, over 150 employees are responsible for the sales, distribution and maintenance of radiology equipment. Our business unit Radiology is the worldwide sector leader.

At Bayer you have the opportunity to be part of a culture where we value the passion of our employees to innovate and give them the power to change.

YOUR TASKS AND RESPONSIBILITIES
As an Service Inside Sales Specialist, your main goal will be to maximize service revenue in defined countries or regions by selling Service contracts. You will be the main contact for service contracts and service business on an operational level. You will be assuring their alignment with service processes and strategies and will help increasing their efficiency. You effectively support the local service organization in achieving their goals. You are accountable for service revenue and the team based revenue targets.

Main objectives:
• Sales: Proactively approach customers, respond to incoming opportunity requests and initiate direct contact with customers in order to sell our Service products. Working towards individual sales target by meeting KPI’s and providing goal settings and action plans. Maintain market understanding through regular calls with your customers and your colleagues on fields ( service & sales). Provide market insight to your team and to the country ( service) manager. Proactively share knowledge and best practices with your team.
• Business development: Negotiate/develop/maintain service programs.
• Sales-related administration: Analyze data and prepare for customer calls. Update sales templates and worksheets, create customized quotes and/or offers, accurate contract entry to ensure correct revenue allocation.
• Country-related administration: collaborate with the country (service) manager and team to determine priorities and new market opportunities. You participate in area meetings, develop and deliver specific presentations and assist service and sales reps by coordinating joint ventures to secure business.
• Generate and track leads: Identify, qualify and document leads and follow-up.
• Create and follow up on out of contract quotes

YOUR TEAM
You will be joining a dynamic team of 15 colleagues with diverse backgrounds in Back Office Support and Inside Sales. Your team is passionate for performance, and delivering state of the art Service to our internal customers all over the globe.

The great thing about your department is that you will get a lot of freedom in your job and you will work in a fun team. It’s a very diverse team in both age and nationalities and we have an informal culture. You have a lot of contact with your colleagues in different departments, while you are coordinating our efforts to provide great service. You will love working in our open office space because it makes the collaboration with your colleagues even better. If you feel like having a chat, simply step into one of the coffee corners. If you need to focus, there are one-person offices to do so. In our meeting rooms, you even get to write on the walls.

WHO ARE YOU

•    You are sales driven, customer focused and have affinity for administration
•    You have a full professional proficiency in Dutch , English and French .
•    You can easily shift your priorities to meet any situation and make smart decisions
•    Driven to win, highly organized and independently working
•    You are full of energy and think and act proactively in order to achieve customer satisfaction
•    Demonstrated ability to build and leverage partnerships
•    You are flexible and open to change
•    You are a team player who actively contributes to your team / organization commercial and operational goals.

WHAT BAYER OFFERS YOU

• A start salary between €3200,- and € 4000,- gross monthly based on 40 hours
• 8% holiday pay, a 13th month and a yearly bonus
• 34 days of leave, of which 5 are used for days the office is closed
• A good pension
• Plenty of challenges and opportunities to learn and to develop yourself
• An inspiring and demanding setting
• (International) career opportunities
• You start with a contract for one year. If there’s a match, it’s a permanent position

INTERESTED IN THIS JOB?

Are you looking for a new challenge? Apply online by sending us your resume and cover letter (in 1 document). Do you have a question, or do you want to learn more about the position? You can always contact Nienke Klaar via Teams or Nienke.klaar.ext@bayer.com

* Internal candidates will always be given priority during the selection process.

* We do not accept any unsolicited applications and agencies.

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Application Period:	01-11-2024 - 14-11-2024	Reference Code:	832912
Division:	Pharmaceuticals	Location:	Maastricht
Functional Area:	Marketing	Position Grade:	8
Employment Type:	Regular	Work Time:	Fulltime