Key Account Manager

Overview

The Key Account Manager (KAM) is a field-based expert who drives the commercial objectives of selected products and/or programs in the Netherlands. Focused on optimizing care for patients—particularly in the areas of cardiology and heart failure — the KAM plays a pivotal role in increasing diagnoses and strengthening referral networks across the territory, especially in topclinical hospitals. Reporting to the Business Lead, the KAM will develop and implement strategic account plans aligned with the overall product strategy.

Key Responsibilities

• Present a positive image of the company and develop awareness of the RNAi platform with relevant groups of healthcare professionals;
• Support, own, and drive territory and account plans, including customer targeting and cycle plan, in line with Marketing strategy and line manager’s guidance;
• Promote the product portfolio and achieve post-launch KPIs;
• Use sales skills to ensure consistent and continuous messaging;
• Perform a detailed analysis of the assigned territory to identify, assess, and support the development of relevant centers for diagnosis and referral of appropriate patients to the specialist treatment centers;
• Drive awareness of patient identification, diagnostic testing, and referral pathways through tailored territory strategies.;
• Build relationships and maintain contact with key customers and provide commercial and scientific services to ensure access at site of care where appropriate;
• Manage and execute local meetings to drive diagnosis and referral, in collaboration with the Medical Affairs Team for physicians and other healthcare professionals;
• Represent our customer at local and national meetings and congresses;
• Serve as the communication link between key customers and internal teams;
• Liaise and collaborate with relevant internal staff (Medical Affairs, Marketing, Market Access, and Business Operations), as required;
• Timely and accurate reporting and continuous diligent maintenance of the CRM database;
• Conduct all activities to highest ethical standards in accordance with country code of practice and local Laws and regulations;
• Significant domestic travel and occasional international travel as needed.

Qualifications

• University degree in a business-related field such as health or business management or comparable educational background;
• 3+ years of previous Sales and Key Account Management experience in bio/pharmaceutical sales;
• Therapeutic area experience in Cardiology is required
• Ability to gain consistent access and develop strong & professional relationships for product promotion with healthcare providers in reference centers and the community;
• Effective communication and influencing skills to engage with professionals at all organizational levels;
• Strong business acumen to add value to the existing health care structures;
• Ability to draw on previous experiences and insights to generate and maintain appropriate awareness and timely access to treatment;
• Excellent organizational skills;
• Fluent in Dutch and English, both written and verbal;
• Ability to travel within a territory on a regular basis (80% of the time).

Why this role matters:

This role offers a unique opportunity to work with RNAi innovations within a science-driven and truly patient-focused organization. It enables professionals to make a meaningful impact for chronic patients living with rare diseases - conditions that can affect not only individuals but entire families. By helping to identify patients earlier in their disease journey through education of healthcare professionals, the role contributes to improving diagnostic pathways and strengthening referral networks. For those passionate about advancing care in cardiology and heart failure, this position represents a chance to be part of a team that is redefining what’s possible in medicine.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com