Sales Support Specialist (all genders)

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your role:

In this role, you will provide comprehensive support to customers and sales organization. Key responsibilities include promptly responding to customer inquiries and keeping them updated on the status of their requests. Ensuring purchase orders are accurately and timely placed into the ERP system as well as delivered to the customers are crucial aspects of the job. You will work closely with production, supply chain and distribution to fulfill customer demands. Proactive communication with customers about any changes in the order fulfillment cycle and mitigating delays by liaising with key stakeholders are essential tasks. Additionally, you will manage customer sample orders and inventory reserves, provide necessary documentation, create quotations and resolve service complaints in collaboration with other stakeholders.

Who you are:

• Ideally educated to a BA degree.
• Proficient in English, knowledge of the following languages is an advantage: German, French, Spanish, Italian, Dutch.
• Experience working within a fast-paced service-related role, ideally within customer service, sales support, logistics, or supply chain environment is an advantage.
• Collaborative and attentive to details.
• Have strong interpersonal skills and a customer centric attitude.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!