Logistics Operations Officer

Job Description

Are you eager to leverage your expertise in a cutting-edge environment? Have you always dreamed of working for a company where your contributions can significantly enhance the lives of others? If you are ready to Invent, Impact, and Inspire, we want to meet you!

We are thrilled to announce a new opportunity at our Boxmeer location and are seeking a:

Logistic Operations Officer

Welcome in our team

Our Regional Distribution Center Team, comprised of three dedicated employees, manages and supports all daily operations related to inbound logistics, inventory, and outbound distribution. This team is an integral part of the Global Logistics Team, which includes 16 employees across three teams, and ultimately falls under the Global Supply Chain Management department.

Purpose of the role

As a Logistics Operations Officer, you will be essential in overseeing the flow of high-tech products to and from a third-party logistics service provider in the Netherlands. This warehouse serves approximately 7,000 customers worldwide, with about 95% located within the European Union. You will work with both internal and external vendors globally, where your responsibilities will involve coordination, communication, and execution of tasks using SAP.

Key Responsibilities You will be accountable for several key areas within the department:

Outbound Operations:

• Manage sales order processing for around 1,000 shipments per month directed to end customers and dealers.
• Collaborate closely with commercial colleagues to address order management inquiries.
• Coordinate with the logistics service provider to resolve exceptions and challenges.
• Address and resolve operational issues, including those related to serial numbers.
• Organize and oversee export shipments, ensuring all documentation is prepared for approval.
• Liaise with multiple freight forwarders to coordinate shipments.

Inbound Operations:

• Create and manage purchase orders with our internal vendors.
• Work in conjunction with the purchasing team to ensure correct processing of purchase orders.
• Monitor and follow up on the timely arrival of inbound shipments.
• Manage inbound logistics within the ERP system.
• Coordinate incoming shipments with logistics service providers.

Inventory Management:

• Oversee inventory management, including handling damages, conducting stock comparisons, and making stock corrections.
• Ensure appropriate stock levels are maintained.

General Duties:

• Ensure compliance with established processes.
• Provide excellent customer service to all stakeholders.
• Utilize the ERP system SAP and Excel for daily tasks.
• Resolve issues manually approximately 30% of the time.
• Maintain master data settings.
• Drive improvement initiatives.
• Participate in various projects.
• Coordinate value-added services, such as relabeling, pre-installation of controllers, product assembly, and battery recharging.

Your Profile

• A higher education (HBO) degree, ideally in logistics or a commercial-economic field, or equivalent professional experience.
• A strong interest in supply chain management and customer service is advantageous.
• Knowledge of transportation logistics and hazardous materials, such as batteries, is a plus.
• Outstanding communication skills suited for a global, intercultural business environment.
• Proficiency in both English and Dutch.
• High familiarity and experience with automated information systems and ERP tools.
• A proactive problem-solving mindset and the ability to troubleshoot effectively.
• Strong organizational skills, including the ability to prioritize and adapt to changing workloads.
• Flexible, detail-oriented, and able to perform under pressure.

What we offer

We welcome you to a truly global, dynamic, and challenging environment with great opportunities for personal development. Our benefits are very competitive, and the summary below will give you an idea of what you can expect.

• Competitive salary and a 3% year-end allowance.
• 35,5 days of leave.
• Attractive collective health care insurance package with considerable reduction rates.
• Solid Pension Plan.
• Annual bonus based on own and company performance.
• Travel allowance for commuting.
• Numerous trainings, coaching and e-learning modules for long term job opportunities and development.

Animal Health Division

Our Animal Health division is a trusted global leader in veterinary medicine, dedicated to the health and well-being of animals. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society and our planet. We offer one of our industry’s most innovative portfolio of products, services and technologies that serve to prevent, treat, and control diseases across all major farm and companion animal species.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Project Temps (Fixed Term)

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

04/21/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R340940