Salesforce platform Manager

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

Location: Haarlem, The Netherlands

The opportunity

The purpose of this role is to serve as Medis’ internal Salesforce subject matter expert, ensuring the Salesforce platform effectively supports Medis’ global out licensing business. The role strengthens Medis’ digital capabilities by configuring, optimizing, and enhancing Salesforce solutions, including the implementation of Salesforce Experience Cloud and Marketing Cloud planned for 2026. This is an individual contributor role that requires a customer-centric and solutions driven approach, strong stakeholder management and ability to translate business requirements into technical solutions.

How You’ll Spend Your Day

In this role you will among other:

• Serve as Medis’ primary Salesforce subject matter expert and internal platform owner.
• Configure and maintain Salesforce objects, fields, layouts, validation rules, and security settings.
• Build and optimize Flows, automations, reports, and dashboards.
• Manage profiles, permission sets, user access, and admin tasks.
• Support the rollout of Salesforce Experience Cloud for customer/partner portals.
• Support the setup and optimization of Salesforce Marketing Cloud (segmentation, journeys, automations).
• Track, prioritize, and deliver enhancement requests aligned with commercial and operational goals.
• Conduct sandbox testing and support deployment of new capabilities.
• Review Salesforce release notes and implement relevant improvements.
• Collaborate with Commercial Operations, Marketing, CX, BD, and IT to translate business requirements into scalable Salesforce solutions.
• Support integrations with SAP, Symfact, PLM, and other enterprise systems.
• Provide training, documentation, and user support to strengthen adoption.
• Troubleshoot issues and resolve Salesforce related service requests.
• Maintain data quality, governance, and platform performance.

Your Experience and Qualification

• At least Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related field.
• At least 5 years of hands on Salesforce experience (Admin / CRM Specialist / Platform Specialist).
• Strong experience with Salesforce configuration: Flows, Lightning App Builder, Object/Data modelling, Security, Dashboards & Reports.
• Experience with ‘Salesforce Experience Cloud’ and/or Marketing Cloud.
• Experience with integrations via APIs or middleware (advantage).
• Experience in pharmaceutical or life sciences industry (preferred).
• Strong analytical and problem solving capabilities
• Strong documentation and training abilities
• Ability to manage multiple priorities in a dynamic environment
• Excellent communication skills in English

How We’ll Take Care of You

At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community.  When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

Reports To

Sr Dir Commercial Operations

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Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.