Service Project Engineering

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

Johnson & Johnson is currently seeking a Service Project Engineer to join our team. The role is based in Amersfoort, Netherlands .

At Johnson & Johnson , we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Johnson & Johnson .

About J&J MedTech

At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible. For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalized.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Position Overview

The Service Project Engineer supports the growth and operational excellence of the EMEA Service Centers by developing, validating, and improving service and repair processes for capital medical devices.

The role supports the onboarding of new products and additional service volumes, leads engineering workstreams, and provides hands-on technical support to ensure that processes, equipment, and documentation meet applicable safety, quality, cost, and delivery requirements.

Working closely with the Service & Repair Manager and cross-functional partners, the Service Project Engineer combines process engineering, project execution, validation, problem solving, and continuous improvement. The role requires adaptability, sound engineering judgment, clear communication, and the ability to support a broad and evolving service portfolio.

Tasks & Responsibilities

• Design, develop, implement, and continuously improve service and repair processes to support safe, compliant, efficient, and cost-effective operations.
• Support the introduction of new products, technologies, and service volumes across the EMEA Service Centers, including process definition, equipment readiness, documentation, and operational handover.
• Plan and execute Computer System Validation, equipment qualification, and process validation activities, including IQ, OQ, and PQ, in accordance with applicable procedures and quality requirements.
• Lead engineering projects of low to medium complexity and represent Service & Repair as a core team member on larger cross-functional projects.
• Manage project scope, deliverables, schedules, risks, resources, and costs, while preparing status updates and communicating progress or escalations to stakeholders and management.
• Provide technical support for equipment design and development, material and process testing, specifications, operator instructions, process studies, investigations, and technical documentation.
• Perform troubleshooting, root cause analysis, risk assessments, gage and measurement system analyses, and structured problem solving to address process, product, equipment, and quality issues.
• Provide day-to-day engineering support across the service portfolio, which may include Power Tools, Sports, VELYS Robotics, packaging, and other capital equipment platforms.

Qualifications & Experience

• Bachelor’s degree from an accredited institution in Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or a comparable engineering discipline.
• Minimum of 4 years of relevant experience in manufacturing engineering, process engineering, project engineering, or capital equipment service.
• Demonstrated experience in process development, equipment support, troubleshooting, validation, and technical documentation.
• Experience contributing to or leading engineering projects and coordinating deliverables across multiple stakeholders.
• Experience working in a regulated industry, preferably within the medical device industry.
• Experience with Computer System Validation and/or process validation, including IQ, OQ, and PQ, is preferred.
• Six Sigma or Lean Six Sigma certification, practical Lean experience, or project management experience is preferred.
• Professional proficiency in English and Dutch is required. Working knowledge of German is considered an advantage.

Knowledge, Skills & Capabilities

• Strong written, verbal, and presentation skills, with the ability to communicate technical information clearly to both technical teams and management.
• Strong organizational skills, attention to detail, and a results-oriented approach.
• Effective troubleshooting, analytical thinking, risk assessment, and data-based decision-making skills.
• Proficiency in Microsoft Office applications and relevant databases or digital systems.
• Ability to work independently while collaborating effectively within cross-functional and international teams.
• Proactive, flexible, and open-minded approach, with the ability to manage varied priorities in a changing environment.
• High standards of professionalism, integrity, ethics, quality, compliance, and safety.

Location and Travel

This is an on-site position based in Amersfoort, Netherlands .

International travel of up to 10% may be required.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Don’t miss this exceptional opportunity to join a world-class company and make a lasting impact. Apply now and be part of our ambitious team!

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Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.