DHS Informatics Technical Specialist

JOB DESCRIPTION:

Within our Core Diagnostics division we're hiring:
AlinIQ Informatics Technical Specialist

A technical expert focused on end-to-end delivery of the AlinIQ Digital Health applications. Along with the technical aptitude, this role is client facing and individuals need to also have excellent communication, critical thinking, and other soft skills to ensure high client satisfaction.

Key Accountabilities:

Strategic

• Become a trusted advisor to customers

• Identify customer needs, propose solutions, and resolve problems

• Provide feature/ product enhancement input based on customer feedback

• Maintain and assume accountability for a culture of high customer service

Operational

• Execute project work plans with a focus on timely completion & risk mitigation

• Track and report on assigned project aspects on a regular basis

• Configure and integrate products to customer specifications; deliver training

• Provide customer support assistance, as needed

• Revise and keep up to date, all project documents and systems of record

• Participate in team and customer meetings effectively

• Be available for potential shift work and travel to client sites up to 80% of the time

Qualifications:

• Bachelor’s degree or equivalent Global education in Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines

• 1~3 years of experience preferred on-site installation, configuring and/ or maintaining diagnostics laboratory informatics applications

Special Skills & Knowledge

• Sound understanding of diagnostics laboratory workflows and related technologies

• Demonstrated understanding of one or more products such as laboratory information systems, middleware and/or analyzer management systems, or inventory management systems used in diagnostics laboratories

• Hands on experience implementing, configuring, training and supporting one or more laboratory information systems mentioned above is highly desirable

• Able to execute assigned tasks satisfactorily with a high degree of commitment and quality, independently

• Technical proficiency with general business applications such as MS Office, MS Project/ SmartSheet

How do you apply?

We would like to receive your response if you are interested in this vacancy, and you recognize yourself in the above profile. You can apply with your CV and motivation via our website. For more information, please contact Niels Dijkstra via recruitment.netherlands@abbott.com Part of our selection procedure is to check references and submit a Certificate of Good Conduct . In addition, an assessment center can be part of the application process.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Operations

DIVISION:

CRLB Core Lab

LOCATION:

Netherlands > Hoofddorp : Wegalaan 9

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable