Implementation Specialist – Benelux

About the Role

As an Implementation Specialist , you’ll play a key role in delivering Abbott Point of Care solutions to healthcare customers across the Benelux region. You’ll support the Commercial Team during product evaluations, lead seamless implementations post-sale, and ensure optimal product usage in active accounts. This is a field-based role that combines technical expertise, project management, and customer engagement.

Key Responsibilities

• Lead and manage timely product implementations across customer sites
• Support product evaluations with hands-on training and feedback
• Act as first-line support for networked product installations
• Collaborate with Commercial Teams to expand product usage in existing accounts
• Deliver field-based training to new APOC employees
• Conduct and oversee customer correlation studies
• Provide on-site support during field actions or customer complaints
• Offer technical guidance to Regional Account Managers to support commercial goals

What You’ll Bring

• Proven experience in healthcare or laboratory environments
• Strong project management and organizational skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple projects and adapt to shifting priorities
• Technical proficiency in Microsoft Office and basic networking
• Fluent in Dutch and English; French is a plus
• Degree-level education preferred

Why Join Us?

This role offers the opportunity to make a real impact in healthcare delivery by ensuring customers receive the best possible experience with Abbott Point of Care solutions. You’ll be part of a dynamic, supportive team and work in a role that blends technical know-how with meaningful customer interaction.