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Associate Director, Digital Product Manager, Research Informatics

Utrecht, Netherlands

At Genmab, we’re committed to building extra[not]ordinary futures together, by developing antibody products and pioneering, knock-your-socks-off therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people who are caring, candid, and impact-driven to our business, which is innovative and rooted in science, we believe that being proudly unique, determined to be our best, and authentic is essential to fulfilling our purpose.

The Role

Are you passionate about creating products that solve customer problems and deliver value at speed? Do you have experience in working with agile teams and applying agile principles and practices? If yes, then we have an exciting opportunity for you to join our company as a product owner.

As a product owner for Genedata Biopharma (and R&D-related systems e.g., SDMS/ELN) , you will be responsible for defining and prioritizing the features and requirements of the platform, in close collaboration with our customers, partners, and internal stakeholders, such as Scientists. You will also work with our agile development teams to ensure that the product vision is translated into high-quality software solutions that meet the needs of the internal customers in line with biopharmaceutical industry best practices and cutting-edge technologies.

Responsibilities

  • Define and maintain the product backlog, user stories, and acceptance criteria for Genedata Biopharma (and R&D-related systems e.g., SDMS/ELN).

  • A lign the product roadmap with customers, partners, and internal stakeholders.

  • Conduct market research and competitor analysis to identify new opportunities and trends for Genedata Biopharma (and R&D-related systems e.g., SDMS/ELN) .

  • C ommunicate the product vision and the value proposition to the internal and external audiences.

  • M onitor and measure the product performance, the customer feedback, and the market trends, and use data-driven insights to validate assumptions and make decisions.

  • Collaborate with the development teams to provide guidance and clarification on the product requirements and features.

  • F acilitate the agile ceremonies, such as sprint planning, sprint review, and sprint retrospective, and provide feedback and coaching to the team.

  • Review and validate the product deliverables and ensure that they meet the quality standards and customer expectations.

  • Act as a single point of contact for business system s owners to provide support for product- related issues or requests .

  • Triage , process , communicate , escalate , and resolve assigned product -related tickets using JIRA, ServiceNow or similar solution(s).

  • Liaise with third-party vendor-managed services to complete product development and maintenance workstreams on time, on budget, and to quality.

  • Support root cause analysis, in collaboration with other cross-functional stakeholders , to identify potential solutions to issues and to prevent future problems.

  • Provide periodic service reports (KPIs), product performance monitoring (OKRs), and budget metrics (e.g., software license cost) for the IT systems of the overall products' portfolio.

  • W ithin the GxP regulatory framework , update the relevant documentation following applicable departmental procedures.

  • Assist with prioritization, categorization, and remediation of any production deviations and CAPAs.

  • Contribute to knowledge base articles, templates, reusable artifacts.

Requirements

  • A degree in life sciences, bioinformatics, computer science, or a related field.

  • At least 8 years of experience as a product owner, product manager, business analyst, or a similar role in the biopharmaceutical or software industry.

  • Strong knowledge of the biopharmaceutical R&D processes and workflows, especially in the areas of biotherapeutics discovery and development .

  • Experience working with GxP regulations, procedures. Particularly around change management, periodic reviews, and internal audits.

  • S trong understanding of the customer-centric approach, the user way-of-working methods, and the user experience design principles .

  • S olid knowledge of the agile methodologies, the Scrum framework, and the agile tools, such as Jira and Confluence .

  • Knowledge of the ITIL framework and SLA - based environment .

  • Ability to effectively interpret a business problem into a technical solution and articulate it back to the business stakeholders.

  • Experience with or knowledge of Artificial Intelligence / Machine Learning tools is a benefit.

  • Excellent communication, negotiation , and interpersonal skills ; strong personal integrity, and the ability to work with diverse and cross-functional teams .

  • G rowth mindset, a problem-solving attitude, and a continuous learning orientation .

About You

  • You are passionate about our purpose and genuinely care about our mission to transform the lives of patients through innovative cancer treatment
  • You bring rigor and excellence to all that you do. You are a fierce believer in our rooted-in-science approach to problem-solving
  • You are a generous collaborator who can work in teams with diverse backgrounds
  • You are determined to do and be your best and take pride in enabling the best work of others on the team
  • You are not afraid to grapple with the unknown and be innovative
  • You have experience working in a fast-growing, dynamic company (or a strong desire to)
  • You work hard and are not afraid to have a little fun while you do so

Locations

Genmab leverages the effectiveness of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are designed as open, community-based spaces that work to connect employees while being immersed in our state-of-the-art laboratories. Whether you’re in one of our collaboratively designed office spaces or working remotely, we thrive on connecting with each other to innovate.

About Genmab

Genmab is an international biotechnology company with a core purpose guiding its unstoppable team to strive towards improving the lives of patients through innovative and differentiated antibody therapeutics. For more than 20 years, its passionate, innovative and collaborative team has invented next-generation antibody technology platforms and leveraged translational research and data sciences, which has resulted in a proprietary pipeline including bispecific T-cell engagers, next-generation immune checkpoint modulators, effector function enhanced antibodies and antibody-drug conjugates. To help develop and deliver novel antibody therapies to patients, Genmab has formed 20+ strategic partnerships with biotechnology and pharmaceutical companies. By 2030, Genmab’s vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO™) antibody medicines.

Established in 1999, Genmab is headquartered in Copenhagen, Denmark with locations in Utrecht, the Netherlands, Princeton, New Jersey, U.S. and Tokyo, Japan.

Our commitment to diversity, equity, and inclusion

We are committed to fostering workplace diversity at all levels of the company and we believe it is essential for our continued success. No applicant shall be discriminated against or treated unfairly because of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Learn more about our commitments on our website .

Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website https://www.genmab.com/privacy .

Please note that if you are applying for a position in the Netherlands, Genmab’s policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.

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