Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Medical Affairs GroupJob Sub Function:
Professional Medical EducationJob Category:
ProfessionalAll Job Posting Locations:
Amersfoort, Utrecht, NetherlandsJob Description:
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
We are searching for the best talent for a Clinical Service Specialist to be in The Netherlands (travelling between Benelux & Nordic Region)
As a Clinical Services Specialist for the Benelux & Nordics region, you will play a key role in delivering impactful clinical education and support across Johnson & Johnson’s ophthalmic portfolio. This includes technologies and products such as refractive systems, laser cataract surgery, ocular surface solutions, and intraocular lenses (IOLs). You’ll collaborate with internal teams, distributors, and healthcare professionals (HCPs) to ensure optimal clinical outcomes and compliance with company standards.
“This role involves regular travel across the Netherlands, Belgium, and the Nordics. Candidates must currently reside in the Netherlands and possess full legal right to work (RWT) in the country.”
You will be responsible for:
- Delivering expert clinical support during new product introductions and optimization efforts.
- Implementing and managing HCP certification programs for equipment and IOLs.
- Providing training and demonstrations to internal teams and distributors, including at congresses and training centers.
- Supporting strategic projects and focus countries in alignment with commercial goals.
- Identifying clinical and business needs, and developing action plans to enhance outcomes and drive premium procedure adoption.
- Facilitating demos and studies in collaboration with Medical Affairs and local teams.
- Introducing J&J technologies to key accounts and opinion leaders.
- Ensuring readiness and execution of clinical guidance for both current and new products.
Qualifications/Requirements:
- A university degree in Optical or Medical fields (preferred).
- At least 5 years of clinical and surgical ophthalmic experience.
- 2–4 years of clinical support experience in refractive surgery, femtosecond lasers, and cataract procedures.
- Strong communication and presentation skills, especially with decision-makers.
- Excellent problem-solving abilities and a service-oriented mindset.
- Ability to work independently and adapt to changing schedules and priorities.
- Experience in training or teaching is a plus.
- Fluent in English + Dutch and willing to travel frequently (minimum 65% field activity).
“The expected gross base salary for this role is between €44,700.00 and €70,840.00 and includes 8% holiday allowance.”
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here’s what you can expect:
- Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
- Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
- Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
- Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA
Required Skills:
Preferred Skills:
Business Behavior, Business Savvy, Channel Partner Enablement, Execution Focus, Goal Attainment, Innovation, Learning Materials Development, Medical Affairs, Medical Communications, New Program Development, Partner Onboarding, Project Management, Technical Credibility, Training Delivery Methods, Training Needs Analysis (TNA), Training People