Client Success Manager (KAM) (all genders)

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role:

You will serve as the primary point of contact for generating sales of products and services by focusing on selling to major universities, hospitals and governmental institutions primarily in the Central region of the Netherlands (Amsterdam, Rotterdam). You will plan and manage activities within your territory and coordinate all our customer support functions, including field and office-based specialists, to help our customers meet their objectives and maximize business opportunities.

The focus of this role is selling to end users (i.e. scientists, PhD’s, technicians, including core facilities) by leveraging the value of our technical products and scientific knowledge for our "Life science" product portfolio. You will utilize the available tools and resources to track and report sales activities, share account knowledge and exceed sales targets, ensuring a sustainable, profitable growth. It will be essential to build a deep understanding of the customer drivers and deliver the appropriate products, services and resources.

Additionally in this role, you will take care for account planning, offer and negotiate contracts.

Who you are:

• You completed a scientific degree or PhD with experience of relevant research techniques (Biology, Biotechnology, Chemistry or Analytics).
• You gained preferably 2+ years sales experience.
• You are a strong communicator both in Dutch and English.
• You can work autonomously, and collaboratively as part of a team.
• You possess excellent presentation and interpersonal skills.
• You gained good business acumen and can produce and interpret sales data in various formats.
• You are digitally savvy and able to work with digital tools (Microsoft, Salesforce.com, Social media).
• You are willing to travel (up to 80%, mainly in the region).
• You possess a valid car driving license.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!