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Senior Director, OTC Sales & e-Commerce Excellence

Haarlem, Netherlands

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

Join a dynamic team at the forefront of the Consumer Healthcare industry, where innovation and excellence are our driving forces. As a global leader in OTC products, we are committed to advancing growth through cutting-edge strategies. Be part of our mission to make a significant impact on global health.

The opportunity

As Senior Director OTC Sales & e-Commerce Excellence, you will shape the future of Teva's OTC sales channel strategy, including e-Commerce and Mass Market. You will ensure that countries are equipped with the right sales capabilities to support our ambitious OTC growth plans in Pivot to Growth. Your role will involve scaling highly effective ‘Visibility’ plans implemented across our key brands in all countries and ensuring all sales materials are meeting best practices and are integrated in our overall brand plans.

How you’ll spend your day

  • Strategy Development : Design and lead the OTC sales strategy and plan, ensuring the right selling capacity, customer targeting, right capability to win in key channels.
  • Investment Decisions : Evaluate, prioritize, and decide on sales investments to maximize business impact.
  • Market Collaboration : Work closely with country sales leaders to ensure to execute the sales strategy in markets to deliver sales targets, and build capability required to deliver sales activities (Distribution, Recommendation, and Visibility).
  • Sales Interventions : Engage key countries on sales intervention and investments to share expertise and ensure that standard of execution required to step change performance on the fastest timings.
  • Sales Force Efficiency : Ensure SFE analysis is conducted and refreshed in key markets, ensuring selling is smartly deployed to deliver the highest return at optimal efficiency. This includes optimizing GTM, segmentation and targeting, sales sizing and activity system mapping.
  • Toolbox Deployment : Design and deploy commercial and professional customer and category toolboxes to all markets for key brands that are multi country to meet with company required processes and timings. This includes guidance and materials for all commercial elements including pricing, promotions, display, shelving, merchandising, trial and recommendation
  • Training Strategy : Develop the regions training strategy and plan to improve face to face and Key Account selling and commercial excellence.
  • Trade Principles & Pricing : Ensure trade principles and pricing strategy is in place in all markets, makes necessary interventions to ensure compliance and delivers trade spending efficiencies.
  • Commercial Management : Ensure the right commercial management of regional key accounts and industry associations.
  • Customer Engagement : Identify pilots and alternative more cost-effective approaches to connect and increase business with customers.
  • Measurement & Tracking : Establish measurement and tracking systems in alignment with the markets, ensuring selling is continually directed to deliver targets. This includes aligning CRM systems.

Your experience and qualifications

  • Experience : Proven track record in leading the delivery of outstanding results with large sales organizations, and in building influencers capabilities and design and execution of customer strategies and toolboxes. Solid Healthcare background and previous assignments in design and delivery roles.
  • Strategic and Collaborative Leadership : Excellent Leadership and initiative skills, must demonstrate the credibility and capability to be valued by the country.
  • Communication and Influence : Exhibit exceptional communication and influencing skills.
  • Expertise : Proficient in e-Commerce and Mass Market channel expertise within Consumer Healthcare.
  • Skills : Proficiency in CRM, detailing, in-store visibility and customer selling/team experience, preferably in drug and pharmacy chains.
  • Agility : Ability to work in a dynamic and flexible environment.
  • Language : Fluency in English.

Reports To

Head of Global OTC

Already Working @TEVA?

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Pre Employment Screening

Teva will carry out appropriate verification and legally permitted vetting prior to the confirmation of any offer of employment. More information on this verification and vetting will be provided if you reach this stage of the application process.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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