HBO internship: Customer Service and Transport

JOB DESCRIPTION:

ABOUT ABBOTT

Abbott is a global health care company devoted in improving life through the development of products and technologies in health care. With a portfolio of leading, science-based offerings in diagnostics, medical devices, nutritional and branded generic pharmaceuticals, Abbott serves people in more than 160 countries and employs approximately 110,000 people.

During an internship at Abbott, you will learn about all details of our businesses. Abbott offers an all including internship with a diverse choice of training and personal coaching during your internship. Furthermore, you become part of a successful and valued organization which is a key player in the future of healthcare.

ABOUT ABBOTT VASCULAR NETHERLANDS (AVN)

Abbott Vascular Netherlands in Heerlen, The Netherlands, is one of the two Abbott Vascular Tier 1 distribution centers responsible for the worldwide distribution of Abbott’s vascular products. From our 10,000 m2 warehouse we ship an average of 1,950 deliveries per day (745,000 units per month) to hospitals, Abbott distributors and Abbott affiliates in Europe, Middle East, Africa and South America.

Every day, more than 150 employees in our warehouse and in supporting departments work on processing customer orders, maintaining a high service level to ensure that our customers receive the right products on time. Abbott Vascular Netherlands offers a complete and high standard of excellence as a distribution center

The Customer Service team is the face of Abbott Vascular Netherlands to the outside world. We enter and manage customer orders, plan shipments aligned with warehouse capacity, and ensure smooth coordination across functions. The Transport team works with carriers to make sure our products are delivered on time and without damage, maintaining the highest standards of service and reliability.

Together, these teams play a vital role in delivering operational excellence and customer satisfaction on a global scale.

WHAT WILL YOU FOCUS ON DURING YOUR INTERNSHIP?

Your assignment will be dynamic, meaningful, and impactful. You will work closely with our Customer Service and Transport teams on a project that combines data analytics, business intelligence, and operational performance. The goal is to create a live dashboard that provides real-time insights into our operations, helping us make data driven decisions and improve efficiency.

What makes this exciting?

• You won’t just analyze data: you’ll see how your work influences global operations .

• You’ll learn how to translate business needs into actionable insights .

• You’ll gain hands on experience with Power BI and Business Objects .

• You’ll collaborate with experienced professionals, learning about stakeholder management , KPI development , and performance measurement in a Tier 1 distribution center.

This is a team effort: you will not work alone. We will guide you, coach you, and ensure you have the support needed to succeed.

WHO ARE WE LOOKING FOR?

Are you an active HBO  student, preferably studying Business Intelligence or Data Science or a related field ,  then we are looking for you! Knowledge of Power BI/Business Objects is expected .

If your study is not listed, but you still think you would be the right intern for Abbott Vascular Netherlands, do not hesitate to apply or  contact us for any questions or possibilities in Heerlen

WHAT WE OFFER?

• A dynamic team which will offer you great support!

• An internship allowance of 500 euros per month

• Real-world experience in business intelligence and global supply chain

• Exposure to one of Abbott’s most critical Tier 1 distribution centers

• Work at a SBB recognized learning company ( Erkend leerbedrijf )

• Internship guidance supported by AVN in-company trainer

HOW TO APPLY?

If you are enthusiastic about this position, you can apply directly or send your cv and motivation to recruitment.netherlands@abbott.com

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Administrative Support

DIVISION:

AVD Vascular

LOCATION:

Netherlands > Heerlen : Argonstraat 1

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable